What is a First Contact Physiotherapy Practitioner?

First Contact Physiotherapists (FCPs) are advanced practitioners working within primary care with extensive expertise in the clinical assessment, diagnosis and management of musculoskeletal conditions. First Contact Physiotherapy Practitioners see patients with (suspected or diagnosed) MSK conditions as the first point of contact, instead of a GP, and can be accessed directly by contacting the practice’s reception.


How could a First Contact Physiotherapy Practitioner Help Me?

First Contact Physiotherapy Practitioners support patients with musculoskeletal conditions such as back, neck, shoulder, knee or hip pain, strains and sprains, sports injuries or work related pain.

The staff have advanced practice skills to ensure complex patient management with other members of the team and refer to hospital services if required. The staff are focused on early identification and intervention of MSK conditions to improve Patients outcomes.


What do First Contact Physiotherapists do During an Appointment?

A typical appointment involves assessment, diagnosis and first-line management. The Practitioners can also refer patients for a course of physiotherapy treatment, order investigations, prescribe medication, provide injection therapy or make referrals into secondary care services using the same pathways as GPs. As a person-centred service, most appointments include self-management advice, social prescribing and discussions about physical activity and fitness for work.


How Can I Book an Appointment?


Patients can book an appointment directly with the First Contact Physiotherapist via the GP Practice Reception. Alternatively you may be offered an appointment based on your symptoms when you call.

Patient Information Leaflet

Information for patients on first contact physio services can be found here



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